Shipping & Returns

Order and Shipping Details

General Shipping Info
Most items will ship in 1 or 2 business days depending on availability. You will receive an order confirmation. If you do not receive an order confirmation within 24 hours, please contact us . After your item ships, you will receive a shipping notification which contains links for tracking and any "How to" videos or manuals that are related to your product.If you need an item by a specific time, let us know and we will do our best to make sure you have it for your dive.

U.S. Shipping
Items will be shipped via USPS First Class Mail or Priority Mail both of which have tracking and an expected delivery of 2 to 3 days. Depending on the weight of the order and region some items may be shipped UPS Ground which can take as long as 5 days.If you need your item sooner please contact us for a quote on express shipping.

International Shipping
Standard International Shipping does not have tracking. We will email a customs number that will confirm your order was shipped. Depending on your countries location and customs service your order may take anywhere from 7 days to a 1 month to arrive. If you need faster shipping with tracking and/or insurance please contact us and we will be happy to provide a quote and/or answer any questions. We will ship to anywhere in the world but cannot be responsible for duties, taxes, VAT, customs delays or loss beyond our control. By ordering on this website you are accepting responsibility for any duties, taxes or VAT due and any risks associated with overseas shipping. Problems are rare and we are extremely careful preparing your order and customs forms. You can help us and avoid delays by making sure we have your address and contact information exactly as required for the forms and shipping label.

Shipping Rates
We are not in business to make a profit on shipping. We will change shipping methods and combine items when possible to reduce costs and refund any difference to you or please contact us and we will be happy to quote you the best shipping rate possible based on your individual order and needs.

Please note: Extension Rods may ship separately due to length.

Returns

If you receive your order, and decide that it is just not for you, return it in unused, new condition within 30 days for a refund excluding shipping charges and a $3.00 restocking fee. All returns must be pre-approved. Please contact us and include the reasons for the return. In most cases you will be responsible for the return shipping cost. We cannot accept unauthorized returns.

Product Warranty

Warranty: All ScubaSight Products are guaranteed against defects in material and workmanship. Underwater products are guaranteed to be impervious to water damage. Defective parts will be replaced at no cost unless damaged by accident, misuse, abuse, normal wear or excessive sunlight exposure.

Warranty Return Details: See Full Product Warranty

Updated: May 9, 2013